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Pet Services

Keep pet care appointments, payments, and repeat visits in step.

Square gives groomers, walkers, trainers, boarders, and other pet-care operators one place to schedule services, take payment, and understand what brings pet parents back. A booking site can accept appointments around the clock, while reminders, deposits, cancellation policies, and customer notes help protect busy grooming and care schedules.

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A small services team collaborates around a laptop in a warm, naturally lit studio
Representative photograph for Services; it does not depict Pet Services specifically.

Built for your day-to-day

How it fits your business

At checkout, Square supports in-person cards and wallets as well as invoices and payment links for remote or recurring work. Add retail items such as treats or care products to the same sale, use reports to follow service performance, and add marketing or loyalty tools when you are ready to turn a completed appointment into the next booking.

Key capabilities

What you can do

  • Book grooming and care around the clock

    Create an online booking site, share a booking link or QR code, and let pet parents request services when your team is off the clock. Recurring appointments, staff calendars, waitlists, processing time, and Google Calendar sync help fit repeat walks, standing grooms, and training sessions into real availability.

  • Protect time reserved for each pet

    Square Appointments can collect a deposit or prepayment and apply a cancellation or no-show policy. Card-on-file support can hold an appointment or capture an eligible cancellation charge, giving a grooming or boarding business a clearer way to manage late changes.

  • Take payment at the shop, on the road, or later

    Accept contactless and chip payments at the counter or in the field, use Tap to Pay on a compatible phone, or send an invoice or payment link for pickup, walking, training, and boarding charges. Square also supports cash, checks, Cash App Pay, gift cards, and eligible Afterpay transactions.

  • Keep pet-parent context with the sale

    Customer profiles, notes, appointment and sales history, messages, and imported contacts help a team remember service preferences and see the relationship beyond a single visit. Reports can surface bookings, sales, frequent customers, and service performance.

  • Combine services with products

    Ring a grooming or daycare service together with treats, food, or care products. Square Point of Sale includes item search, inventory tools, low-stock alerts, barcode scanning, and sales reporting, so a pet-care shop can track its retail side without separating the checkout.

Explore the details

Product details

A practical setup for grooming, walking, training, and boarding

Start with Square Point of Sale and configure the service or bookings mode around the work you actually schedule. Square’s Pet Services page specifically names groomers, walkers, trainers, and boarders. Use service duration and processing time for grooming, recurring appointments for regular walks or training, and customer notes for pet-parent context. If a specialized operating workflow is required, Square’s industry page also identifies integrations such as ProPet, Acuity Scheduling, QuickBooks, and other partner apps; verify each partner’s current features and price separately before purchase.

Choose the plan that matches your calendar complexity

Square Free has no monthly subscription cost and charges processing fees when you take a payment. Square Plus is listed at $49 per location per month and adds features such as cancellation and no-show fees, multi-staff appointment booking, and waitlists; Square Premium is listed at $149 per location per month and adds future-bookings reporting, service-cost tracking, and resource management. Plus and Premium each have a 30-day free trial on the U.S. pricing page. Businesses processing more than $250,000 per year can ask Square about custom pricing and processing fees.

Use mobile hardware for field work and a fixed station for checkout

Square lists Handheld at $399, Terminal at $299, Stand at $149, Register (2nd generation) at $899, and the contactless-and-chip Reader at $59 on its U.S. hardware page. Handheld is designed for mobile POS and includes a scanner and camera; Terminal includes a receipt printer; Stand requires a compatible USB-C iPad; Register is a two-screen counter POS; and the Reader pairs by Bluetooth with an iOS 16+ or Android 9+ device. Hardware is optional because Square also supports Tap to Pay and remote payment tools.

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Plan details

Pricing, fees & eligibility

Explore pricing

U.S. Square Appointments and Point of Sale pricing is plan-dependent. Free has $0 monthly subscription cost; Square Plus is $49/month per location; Premium is $149/month per location. Plus and Premium offer a 30-day free trial on the current U.S. Appointments pricing page. Square hardware is optional. The hardware page lists Reader for contactless and chip at $59, Stand at $149, Terminal at $299, Handheld at $399, and Register (2nd generation) at $899 before applicable tax. Hardware installment offers are subject to credit approval and stated state, purchase-amount, APR, and other restrictions.

Fees & eligibility

  • In-person tap, dip, or swipe

    Card-present payments; U.S. Square Appointments pricing page, verified 2026-10-27

    2.6% + $0.15 per transaction on Free; 2.5% + $0.15 on Plus; 2.4% + $0.15 on Premium
  • Online or invoice card payment

    Card payments made online or through an invoice

    3.3% + $0.30 per transaction on Free; 2.9% + $0.30 on Plus and Premium
  • Manual entry or card on file

    Card number manually entered or saved card on file; shown for Free, Plus, and Premium

    3.5% + $0.15 per transaction
  • ACH via invoice

    Payment made on an invoice by ACH bank transfer

    1% per transaction, $1 minimum on Free; $1 minimum and $10 fee cap on Plus and Premium
  • Afterpay

    Eligible Afterpay transactions; eligibility criteria and late-fee terms may apply

    6% + $0.30 per transaction
  • Instant transfer

    Optional same-day or instant transfer; next-business-day transfer is free according to Square Appointments features

    1.95% per transfer
  • International card transaction

    Card issued outside the United States

    Additional 1.5%
  • Gift card load

    No additional fee when a gift card is redeemed, according to Square’s U.S. pricing table

    2.5% load fee on Free and Plus; 0% load fee on Premium

Requirements

  • A Square account and a supported U.S. business/payment setup are required; Square may review or limit account eligibility.
  • Square Plus and Premium monthly fees apply per location.
  • Square Stand requires a compatible USB-C iPad; Square Reader for contactless and chip requires a compatible iOS 16+ or Android 9+ device and Bluetooth LE.
  • Tap to Pay on iPhone requires iPhone XS or newer running iOS 15.5 or later; Android availability depends on Square’s compatible-device requirements.
  • Hardware installment plans require credit approval and are not available to merchants in AL, DE, MO, MS, NH, and TN; purchase amounts, APR, taxes, and term restrictions apply.
  • Businesses processing over $250,000 annually may request custom pricing and processing fees; approval and terms are not guaranteed.

Square’s Pet Services page supports groomers, walkers, trainers, and boarders, but it does not establish veterinary, medical-record, kennel-regulatory, or animal-health compliance features.

The pricing page lists plan-dependent features and fees; actual availability, account eligibility, taxes, and pricing can change and should be confirmed in the seller’s Dashboard or Square checkout.

Offline payments require reconnection within 24 hours of the first offline payment; the seller is responsible for expired, declined, or disputed offline payments. Older first-generation Square Reader for contactless and chip versions do not support offline payments.

Afterpay has eligibility criteria and may impose late fees on the customer; it is not a guarantee that every pet-service transaction or seller will qualify.

Third-party integrations named by Square, including ProPet and other App Marketplace partners, may have separate pricing, terms, support, and data behavior.

Questions

Frequently asked questions

Can Square handle recurring grooming, walking, or training appointments?

Yes. Square’s U.S. Pet Services page specifically describes recurring appointments for standing grooms, walks, training sessions, and other repeat services. Square Appointments also lists recurring appointments, staff calendars, reminders, and booking controls.

Do I need to buy a card reader to accept payment for pet services?

No. Square says hardware is not required. A business can use invoices, payment links, Virtual Terminal, Tap to Pay on iPhone, or Tap to Pay on Android. A reader, Terminal, Handheld, Stand, or Register can be added when in-person checkout or mobile work benefits from dedicated hardware.

Which Square plan is best for a multi-staff grooming or pet-care operation?

Square Free is the no-monthly-cost starting point. Square Plus adds features that are useful for a growing team, including cancellation and no-show fees, multi-staff appointment booking, and waitlists, at $49 per location per month on the current U.S. page. Premium is $149 per location per month and adds future-bookings reporting, service-cost tracking, and resource management. The right choice depends on the team’s booking and reporting needs.

Sources & product information

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