Business type solution

Cleaning

Keep every cleaning job, crew, and payment moving on schedule

Cleaning businesses need more than a card reader: they need a dependable way to turn enquiries into booked visits, protect recurring time slots, set expectations before work starts, and collect payment after the job. Square Appointments gives residential, commercial, janitorial, restoration, pressure-washing, and other cleaning teams a 24/7 booking site, recurring appointments, reminders, staff calendars, and customer records.

A small services team collaborates around a laptop in a warm, naturally lit studio
Representative photograph for Services; it does not depict Cleaning specifically.

Built for your day-to-day

How it fits your business

Square Invoices adds estimates, contracts, deposits, recurring billing, payment schedules, and automatic reminders for work that is scoped on site or billed after completion. Crews can take payments from a phone or Square hardware, while owners review activity and connect accounting tools such as QuickBooks or Xero.

Key capabilities

What you can do

  • Book repeat cleans without the phone tag

    Offer 24/7 online booking, embed a booking widget on an existing website, and schedule recurring appointments for clients who want a regular home, office, janitorial, or maintenance visit. Automated text and email reminders help customers confirm, cancel, or reschedule.

  • Quote the scope before the crew starts

    Use estimates and customizable contracts to document the service scope, terms, and customer approval before work begins. Accepted estimates can be converted into invoices, and contracts can require an electronic signature.

  • Get paid at the property or afterward

    A cleaner can take an in-person payment on the go, key in a card, or send an invoice by email, SMS, or link. Customers can pay invoices by card, Apple Pay, Google Pay, Cash App Pay, or ACH bank transfer; Square also lists Afterpay subject to eligibility and terms.

  • Keep customer and crew details together

    Square can create customer profiles from bookings and sales, retain contact details and notes, and provide team permissions, commission settings, calendars, and real-time reporting. Cleaning-specific pages also identify Square Payroll as a way to pay the team.

  • Automate recurring billing and follow-up

    For repeat commercial or residential work, set recurring invoices, request a deposit, schedule milestone payments, and send automatic reminders before or after the due date. Customer messaging, loyalty, and email marketing are available as connected tools for retention.

Explore the details

Product details

A practical workflow for mobile cleaning teams

Set up services and availability in Square Appointments, publish an online booking page or booking button, and allow customers to request a recurring cadence. Before a larger commercial, restoration, or specialty-cleaning job, send an estimate and contract. Collect a deposit or payment on site with a phone, Square Reader, or Square Terminal, then use an invoice for the remaining balance. Customer profiles, appointment history, payment status, and reporting stay in the Square Dashboard. QuickBooks Online and Xero integrations are identified on Square's home-and-repair page.

Plans, eligibility, and connected software

Square Free is presented as the $0-per-month starting tier with core POS, online site, item library, invoicing, and booking capabilities. Square Appointments Plus and Premium add capabilities such as cancellation/no-show controls, multi-staff booking, waitlists, future-bookings reporting, service-cost tracking, and resource management; the official page reviewed on October 27, 2026 exposes trial links but not numeric monthly prices in its rendered content. Square Pro uses custom pricing, and Square says businesses processing more than $250,000 annually can ask about custom rates, hardware discounts, onboarding, and account management. Feature availability varies by plan, device, and business type.

Hardware and field-use limitations

Square Terminal is a portable all-in-one device with tap, chip, and magstripe acceptance, a built-in receipt printer, Wi-Fi, and optional Ethernet through its Hub. The official U.S. price is $299 before tax, with a displayed $27-per-month 12-month financing option subject to credit approval and state/other restrictions. Terminal requires internet for normal operation; offline payments can continue for up to 24 hours but must be uploaded by reconnecting, and the merchant bears responsibility for expired, declined, or disputed offline payments. Square also supports phone-based Tap to Pay and Square Reader workflows, so a crew need not carry countertop hardware for every visit.

Square offers a $0/month starting tier and pay-as-you-go processing. Cleaning-specific scheduling is built around Square Appointments Free, Plus, or Premium; the official U.S. Appointments pricing page reviewed on 2026-10-27 did not render numeric Plus/Premium monthly amounts, so no amount is invented here. Square Pro is custom priced. Hardware and processing prices below are official U.S. figures and retain their stated transaction type and qualifications.

Upfront hardware (USD)$299
Monthly software (USD)$0

Fees & eligibility

  • In-person card payment

    Published on the official U.S. Square Terminal specifications page; plan-dependent rates may differ and custom rates may be available for businesses processing $250,000+ annually.

    2.6% + $0.15 per tap, dip, or swipe
  • Invoice payment

    Published on Square's official U.S. Home & Repair services page; confirm the applicable rate and plan at signup because Square states pricing and features can vary.

    3.3% + $0.30 per invoice payment
  • ACH bank transfer through Square Invoices

    Official U.S. ACH page; $0 monthly fee, funds typically arrive in two to three business days, and the page states a $50,000 transaction cap.

    1% per ACH transaction, $1 minimum fee
  • Afterpay transaction

    Published on the official U.S. Square Terminal specifications page; Afterpay eligibility and terms apply.

    6% + $0.30 per Afterpay transaction
  • Square Terminal financing

    Financing is subject to credit approval and other factors; the official page states purchase amounts must be $49-$10,000 and the credit-sale plan is unavailable in AL, DE, MO, MS, NH, and TN.

    $27/month for 12 months displayed for a $299 device

Requirements

  • Create a U.S. Square account and select the tools needed for the cleaning workflow; no long-term contract is advertised.
  • Use Square Appointments for online booking, recurring appointments, reminders, and staff calendars; higher-tier features require the applicable Appointments plan.
  • Use Square Invoices for estimates, contracts, deposits, recurring billing, ACH, and post-job payment requests.
  • Square Terminal needs Wi-Fi or Ethernet through the optional Hub for normal connectivity; offline payments have a 24-hour reconnection requirement and additional terms.
  • Payments, Afterpay, card-on-file use, financing, and custom rates are subject to Square eligibility, approval, and applicable terms.
  • For processing above $250,000 annually, contact Square about custom pricing rather than assuming published rates.

Square's official cleaning page supports cleaning businesses including commercial, residential, disaster/restoration, janitorial, laundry/dry cleaning, green cleaning, pressure washing, medical, sports, and car/equipment cleaning; it does not claim a dedicated route-optimization, dispatch, proof-of-service, or janitorial inspection module.

The official Appointments pricing page reviewed on 2026-10-27 did not expose numeric monthly prices for Plus or Premium in the rendered page; verify those amounts directly with Square before publication or purchase.

Published processing rates are transaction-type and plan dependent. Do not treat the in-person, invoice, ACH, or Afterpay figures as interchangeable.

Offline Terminal payments carry merchant risk if they expire, decline, or are disputed; reconnect within 24 hours as stated by Square.

Square does not support multi-currency acceptance according to the U.S. Invoices FAQ.

No third-party image or hardware marketing license was evidenced in the official sources reviewed.

Questions

Frequently asked questions

Can a cleaning company schedule recurring customers and send reminders?

Yes. Square Appointments supports recurring appointments, online booking, staff calendars, and automated SMS or email reminders. Customers can also respond to eligible SMS reminders through Square Assistant to confirm, cancel, or reschedule.

Can I collect a deposit, invoice after the job, and bill repeat clients automatically?

Yes. Square Invoices supports deposit requests, recurring invoices, scheduled payment milestones, automatic reminders, estimates, contracts, and conversion of accepted estimates into invoices.

What does a mobile cleaning crew need to take payment?

A crew can use Tap to Pay on a compatible iPhone or Android phone, pair a Square Reader for contactless and chip, or carry Square Terminal. Terminal accepts tap, chip, and magstripe cards and includes a receipt printer; it normally needs Wi-Fi or Ethernet, while offline payments have additional terms and a 24-hour upload window.

Sources & product information

Ready when you are

Talk through the options for your business.